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Terms and Conditions
Rules and regulations for using our services
Effective Date: October 17, 2025
Table of Contents
Welcome to TechVilo! These Terms and Conditions ("Terms") govern your access to and use of the website techvilo.com (the "Service") operated by TechVilo ("we," "our," or "us").
Please read these Terms carefully before using our Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Service.
We are a company registered in the United Kingdom and these Terms are governed by UK law.
1. Services Provided
TechVilo provides AI and business automation solutions, including but not limited to:
- AI Agents & Automation (e.g., customer service automation, workflow orchestration, predictive analytics)
- Custom Software Development (e.g., web & mobile applications, API development, cloud-native solutions)
- Digital Transformation (e.g., process optimization, legacy system modernization, data strategy & analytics)
Specific details regarding our services are available on our website. The provision of these services may be subject to separate agreements (e.g., service contracts, statements of work) which will supersede these Terms in case of conflict regarding the specific services.
2. Access and Use of the Service
2.1 Eligibility
By using the Service, you represent that you are at least 18 years old or have reached the age of majority in your jurisdiction, and are legally capable of entering into binding contracts.
2.2 User Account
If you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
2.3 Prohibited Uses
You agree not to use the Service:
- In any way that violates any applicable national, local or international law or regulation.
- For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
- To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
- To impersonate or attempt to impersonate TechVilo, a TechVilo employee, another user, or any other person or entity.
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm TechVilo or users of the Service or expose them to liability.
3. Intellectual Property Rights
The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of TechVilo and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of TechVilo.
Any intellectual property created as part of a specific service agreement with a client will be governed by the terms of that separate agreement.
4. Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by TechVilo.
TechVilo has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that TechVilo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
5. Termination
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease.
6. Disclaimers
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
TechVilo does not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
7. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall TechVilo, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
8. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Any dispute arising from or related to these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
10. Contact Us
If you have any questions about these Terms, please contact us:
🇬🇧 UK Office
Flat 3, Prince George House
5 Upper George Street
Luton, LU1 2QX
England
📞 +447412995940
🕐 Mon-Fri: 10AM-6PM GMT
🇧🇩 Bangladesh Office
Mirpur Cantonment
Pallabi, Dhaka 1216
Bangladesh
📞 +8801832823723
🕐 Sun-Thu: 10AM-6PM BST
📧 Email: contact@techvilo.com
🌐 Website: techvilo.com
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